Faq's

SOBERTI

– This page is designed to answer any questions you may have about our private tours.
If you cannot find the information you are looking for then please call our office at +34938981126 or email us at info@soberti.com and we will be more than happy to assist you. –

We are specialized in private tours. So, the departure and end of the tour are wherever you say.

Your guide will meet you at your hotel or apartment to start. An airport, harbour, train station, or entrance to a monument could also be a starting place if you request.

For transfers from the airport, you should proceed to the arrival hall, where your driver or a representative will be waiting for you with a signboard showing the lead passenger’s name. You will receive our 24 hours direct number in case you wish to contact us by phone.

For transfers from a port or train station, we will always pick you up at the nearest meeting point available. We will communicate your exact meeting point on the pickup instructions of your booking voucher.

For transfers from your accommodation, the driver will collect you at the reception or outside the building.

We use new, luxury, and highly comfortable vehicles with A/C.

All our vehicles are equipped with the highest level of safety and functionalities that raise the level of comfort in travel to the maximum.

All online bookings will automatically generate a confirmation e-mail, confirming your booking and the details of your tour(s).

We only use your personal information to process your reservation and to contact you, if necessary. We do not sell or use your email address or personal details for any other reason.

Absolutely. If you book a tour with us, you won’t share the tour with others.

Yes, of course, you can always reach us by e-mail: info@soberti.com, by WhatsApp at +34633030383.
During our office hours, you can call us from Monday to Friday from 8:00 am to 6:00 pm at +34938981126.